Help, troubleshooting and contact for the AI Status Bar iOS app
Need help with AI StatusBar? Find troubleshooting guides for real-time token tracking, Health status of AI services, News feed with X (Twitter) updates and notifications, alerts, and API keys. Our support team is here to help via email or the form below.
Dedicated support resources for users of the AI StatusBar iOS app (including Codex Bar and Claude Bar features).
Download AI StatusBar from the App Store or join the beta via TestFlight. Add your API keys in Settings for each provider. The app works entirely on-device with optional backend sync.
Track token usage and subscription usage in real time, view Health status of AI services, and get News updates including changelogs and posts from X with push notifications.
Pull to refresh in the app, check your internet connection, or verify the API key permissions. Background refresh requires iOS background app refresh enabled in Settings > General > Background App Refresh.
Health status is fetched from official provider status pages and relevant X posts. Make sure you have the latest app version. Notifications for service issues can be enabled per provider in Settings > Alerts.
News includes official changelogs and curated posts from X. Enable notifications for News in Settings > Alerts. If posts are missing, check that the provider is added with valid credentials.
Ensure notifications are enabled for AI StatusBar in iOS Settings. The app uses background refresh; low power mode or restrictions can delay alerts. Test with a low threshold.
Double-check the key has the necessary permissions (usage read). Keys are stored securely on your device. For team keys, use admin or gateway tokens as appropriate.
Make sure the Google Cloud project has the Gemini API / Document AI API enabled and the service account or API key has the right IAM roles (e.g. Vertex AI User or Document AI Editor). Large context jobs and custom processors can consume quota faster than expected — use the per-model breakdown in AI StatusBar.
Health and News for Gemini / Vertex / Document AI rely on official Google status pages + relevant X posts. Ensure the provider is added and you have enabled News + Health notifications in Settings > Alerts. Pull-to-refresh or update the app if feeds stay empty.
For issues not covered above, or feature requests, use the form below or email us directly. We typically respond within 1-2 business days.
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Still need help? Join the beta or visit the main site.
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